Legal

Last Updated: April 7, 2026

Effective Date: February 14, 2026

Last Updated: April 7, 2026

Effective Date: February 14, 2026

These Terms of Service (“Terms”) apply to your use of Meadow Bioscience's platform and services accessed via its trusted partner ecosystem (unless stated otherwise) along with any associated software applications and websites (all together, “Service”), including our website at meadowbiosciences.com (the “Site”), and to the Healthcare Services (as defined below) you access through the Services. These Terms form a legally binding agreement between you and Meadow Biosciences, Inc. a Delaware corporation (together with its affiliates, “Meadow” “we,” or “us”). By using our Service, you agree to these Terms.

Our Privacy Policy explains how we collect, use, and share personal information.

Certain Services may be subject to supplemental terms, service-specific disclaimers, or end-user license agreements. Where supplemental terms apply, those terms are incorporated by reference and form part of these Terms.

IMPORTANT NOTICE: PLEASE REVIEW THIS AGREEMENT CAREFULLY. THESE TERMS OF SERVICE ARE SUBJECT TO BINDING ARBITRATION AND A CLASS ACTION WAIVER AS DESCRIBED IN SECTION 15. YOUR CONSENT TO TELEHEALTH SERVICES, WHEN APPLICABLE, IS PROVIDED IN SECTION 3.

DISPUTE RESOLUTION: UNLESS YOU TIMELY OPT-OUT OF ARBITRATION IN ACCORDANCE WITH THESE TERMS AND CONDITIONS, YOU AND WE AGREE THAT ALL DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUPS OR PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE, WITH LIMITED EXCEPTIONS, WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION AND YOU AND WE WAIVE ALL RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

Important Notice: Health Services & Information

Meadow does not engage in the practice of medicine, laboratory or pharmacy. It is important to note that “Service” as defined above and used throughout this document does not include any of the clinical or medical health, laboratory, pharmacy or other care services you may access through our solution, which may include “Healthcare Services” (as defined below) you receive from Meadow's affiliated medical groups, including MD Integrations and/or other healthcare you receive from a third party healthcare facility, practitioner, professional, or specialist using or accessible through the Service, such as laboratory or pharmacy services (“Care Providers”). These services are provided by independent health care practitioners. Meadow itself is not a licensed medical professional; we provide access to the Service along with transparent information and trusted guidance to empower you to effectively navigate these services.

“Healthcare Services” means the clinical, medical, telehealth, diagnostic, laboratory, pharmacy, or other healthcare services you may access from licensed professionals or Care Providers through or in connection with the Meadow platform. In the event you access Healthcare Services, Section 3 sets forth the terms and conditions under which the Care Providers will provide such Healthcare Services to you in addition to other terms and conditions that you may separately agree upon with the Care Providers.

Table of Contents

1. General Terms
2. Your Relationship with Meadow
3. Care Providers Terms and Conditions
4. General Payment Terms
5. Intellectual Property
6. Third-Party Terms
7. Prohibited Conduct
8. Term, Termination and Modification of the Service
9. Exclusions and Limitations of Liability
10. Dispute Resolution and Arbitration
11. Miscellaneous

• Research Participation
• Contact Information
• Privacy Policy
• HIPAA Information

1.General Terms

PLEASE READ THE FOLLOWING TERMS CAREFULLY.

BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, ACCESSING, OR CONTINUING TO USE THE SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS. BY AGREEING TO THESE TERMS, YOU REPRESENT AND WARRANT TO US THAT: (A) YOU ARE AT LEAST 18 YEARS OLD OR FULLY COMPLY WITH THE TERMS APPLICABLE TO INDIVIDUALS UNDER 18 YEARS OF AGE SET FORTH BELOW; (B) YOU HAVE NOT PREVIOUSLY BEEN SUSPENDED OR REMOVED FROM THE SERVICE; AND (C) YOUR REGISTRATION AND YOUR USE OF THE SERVICE IS IN COMPLIANCE WITH ANY AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU ARE AN ENTITY, ORGANIZATION, OR COMPANY, THE INDIVIDUAL ACCEPTING THESE TERMS ON YOUR BEHALF REPRESENTS AND WARRANTS THAT THEY HAVE AUTHORITY TO BIND YOU TO THESE TERMS AND YOU AGREE TO BE BOUND BY THESE TERMS.

If you are under 18 years of age (or the age of legal majority where you live), you may use the Service only if you are at least 12 years old and under the supervision of a parent or legal guardian who agrees to be bound by this Agreement. Users 11 years of age and under may not use the Service directly and may only access it through a parent or legal guardian who agrees to be bound by this Agreement. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to the Service. Additionally, there are circumstances in which certain adult users of the Service may be eligible to use the Service to seek medical care for or on behalf of a Minor (as defined below). The terms and conditions governing the use of the Service by an adult to seek medical care for or on behalf of a Minor are set forth below concerning pediatric medical care. For purposes of this Agreement and all uses of the Service, a “Minor” is a person that is under 18 years of age (or the age of legal majority where the Minor lives). A minor aged 12–17 may use the Service under the supervision and with the consent of a parent or legal guardian, and Meadow may restrict parental access to certain categories of sensitive health information in accordance with the applicable law. Meadow reserves the right to request proof of age at any point so that it can verify that Minors are not using the Service without supervision by an authorized adult. If Meadow believes that a Minor is using the Service without adult supervision, it may block the Minor from using the Service.

If applicable, the aforementioned requirements will also govern your receipt of Healthcare Services from the Care Providers. If you are not eligible, or do not agree to the Terms, PLEASE DO NOT ACCESS, BROWSE, OR USE THE SERVICE OR HEALTHCARE SERVICES.

YOU AGREE TO USE REASONABLE EFFORTS TO PROTECT AGAINST UNAUTHORIZED ACCESS TO YOUR PHONE, COMPUTER, AND/OR OTHER TYPES OF ELECTRONIC DEVICES USED TO ACCESS THE SERVICE BY: SIGNING OFF AFTER USING A SHARED COMPUTER; CHOOSING A ROBUST PASSWORD THAT CANNOT BE EASILY GUESSED OR DERIVED BY UTILIZING PUBLIC INFORMATION ABOUT YOU (SUCH AS DATE OF BIRTH, ADDRESS, ZIP CODE, TELEPHONE NUMBER, OR NAME); KEEPING YOUR LOG-IN AND PASSWORD PRIVATE; AVOID USING A DEVICE THAT HAS BEEN “ROOTED,” “JAILBROKEN,” OR HAS OTHERWISE HAD ITS OPERATING SYSTEM MODIFIED BY ANYONE THAT COULD POTENTIALLY ALTER THE AUTHORIZED SECURITY FUNCTIONS OF THE DEVICE; MAINTAIN A TIME-OUT FUNCTION THAT REQUIRES RE-AUTHENTICATION AFTER INACTIVITY; AND UNDERTAKE OTHER PROTECTIVE ACTIONS CONSISTENT WITH GOOD MANAGEMENT OF DIGITAL DEVICES.

You acknowledge and agree that: (i) certain communications with Meadow personnel (including telephone calls, video sessions, and in-app chats) may be monitored or recorded for quality assurance, training, and compliance purposes, with notice as required by law (Consent to Recording); (ii) you must not misrepresent your identity or impersonate another person in connection with account registration or use of the Services (Identity Assurance); and (iii) some features may not function on outdated browsers, operating systems, or devices and you are responsible for maintaining compatible hardware and software to access the Services (Minimum System Requirements).

Upon your acceptance of the terms of this Agreement, you agree that you have been advised of and understand the potential risks, consequences, and benefits of receiving medical care using remote, electronic communications, as described in the Consent to Treat section set forth in Section 3. You may choose to opt in to receive messages via SMS/text messages only by providing your express consent, as further described in Section 9.

Meadow reserves the right to change these Terms from time to time. Please check these Terms periodically for changes. If we make a material adverse change to these Terms, we will provide you with prior notice unless providing such notice would not be reasonable in light of legal, regulatory, or other government action; in relation to privacy or security considerations; or due to a “force majeure” (i.e., circumstances outside of our control such as a pandemic, natural or human-made disaster, war, or otherwise). We may require that you affirmatively accept the modified Terms in order to continue to use the Service and Healthcare Services. Your use of the Services and/or Healthcare Services after these Terms have been modified or your acceptance has been indicated, as applicable, indicates your acceptance of the revised Terms. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.

We reserve the right to modify or discontinue the Service and Healthcare Services at any time (including by limiting or discontinuing certain features of the Service and Healthcare Services), temporarily or permanently, without notice to you. Meadow and the Care Providers will have no liability for any change to the Service or Healthcare Services or any suspension or termination of your access to or use of the Service or Healthcare Services.

2.Your Relationship with Meadow

Your Relationship with Meadow.Meadow's Service provides you with access to information about your health and care options, a platform to find and consult with health care practitioners, in order to support you as you make your health and care decisions and make it easy for you to access the care you need. The health and wellness resources made available through our Service are for informational purposes only and are not a substitute for direct health care services. You are responsible for confirming the accuracy of information you access via the Service, and we encourage you to speak with qualified health care professionals before deciding on any course of action. The decision to focus on diagnosis, treatment recommendations, or both rests with you and your health care practitioner. You understand that by coordinating and in certain cases consulting with a health care practitioner through the Service, you are not entering into a doctor-patient relationship with Meadow.

Information and tools made available through the Services are for informational purposes only and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment; Meadow makes no representation or warranty as to the accuracy, completeness, or reliability of such information, which is provided “AS IS” and “WITH ALL FAULTS”; and by submitting information through the Services, you grant Meadow a limited right to use that information for purposes of operating and improving the Services, subject to our Privacy Policy and applicable law.

No Emergency Services

The Service should not be used during a medical emergency. If you have a medical emergency, call 911 or proceed to your nearest Emergency Room immediately. The Service is not intended to support or carry messages to any emergency services, including any such emergency services that may otherwise accept instant messages. You acknowledge that it is your responsibility to ensure that you have an alternate means to send and receive emergency messages and to contact emergency services. You should not delay seeking professional medical care if your symptoms or condition worsens, or if you need immediate medical attention. Notwithstanding, if a Meadow representative reasonably suspects that you may be experiencing a health emergency or may be a danger to yourself or another person, Meadow reserves the right, and you expressly agree, that Meadow may contact the appropriate emergency services, including calling 911, contacting child protection services, a suicide hotline, or other appropriate service.

No Practice of Medicine; No Licensed Services

Meadow does not practice medicine or any other licensed profession. Meadow's services enable coordination with health care practitioners, and in certain circumstances, direct communication with health care practitioners, but Meadow's services do not replace any relationship with any health care practitioner or service, and Meadow itself does not directly or indirectly provide medical or health advice, care, diagnosis, or treatment. Nothing in this Section limits or alters the provision of medical or clinical services by Meadow's Service partners including MD Integration, pharmacies and laboratories which provide licensed medical services under applicable state law. All health care practitioners you are connected to through Meadow practice independently of Meadow. Each health care practitioner is responsible for their professional service and compliance with the requirements applicable to their profession and license. You hereby agree and acknowledge that Meadow is in no way acting as a medical provider with respect to any person. You further acknowledge and agree that the treatments, procedures, workflow, information, medications, processes, products, and other items referenced by Meadow or the service are not intended as a recommendation or endorsement of any course of treatment, procedure, information, product, health care practitioner, or medication and that the ultimate responsibility for diagnosing and treatment of any patient using the service rests with the health care practitioners treating such patient.

No Maintenance of Medical Records

You agree not to submit medical records to Meadow for management, storage, or sharing purposes. Meadow does not maintain medical records on your behalf as its primary business function, although we may receive medical records as permitted by law to allow us to facilitate access to health care services. Nothing in this Section limits or alters the provision of medical or clinical services by Meadow's service partners, including MD Integration, which maintain medical records in accordance with applicable law and professional standards. You agree and acknowledge that medical records are to be maintained by the Care Providers and, in some circumstances, by you or your health care agent. As described in our Privacy Policy, Meadow may receive or transmit certain medical records to facilitate access to healthcare services.

No Control Over Practitioners

Meadow is designed to be a source of health and care information; however, Meadow does not practice medicine and does not control or operate independent, unaffiliated Care Providers. Any opinions, advice, or information expressed by a health care facility, practitioner, professional, or specialist using or accessible through the Service are those of the facility, practitioner, professional, or specialist alone. Meadow does not recommend or endorse any specific tests, products, procedures, medications, devices, or opinions that are made available to you through the Service. You agree that the opinions expressed by any health care practitioner you access through the service are not those of Meadow and will not be used in any legal dispute against Meadow, including but not limited to litigation, arbitration, claim for disability benefits, claim for worker's compensation, and/or malpractice claims.

No Representations or Warranties Regarding Providers

The inclusion of health care practitioners in the Service or in any professional directory located in the Service is based on information you, such practitioners and others provide to Meadow and is not intended as a tool for verifying the credentials, qualifications, or abilities of any health care practitioner contained therein. Meadow uses proprietary data and data from trusted third-party sources in an effort to provide you with accurate and up-to-date information to assist you in making your health and care decisions. However, SUCH INFORMATION IS PROVIDED ON AN “AS-IS” “WHERE IS” AND “WITH ALL FAULTS” BASIS, AND MEADOW DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Meadow does not make any representations or warranties about the training or skill of any health care providers who provide services via the Services, and you are ultimately responsible for choosing your particular health care provider in every instance. Meadow shall in no event be liable to you or to anyone for any decision made or action taken by any party in reliance on information about health care practitioners obtained through the Service. Your reliance on any information provided through the Service is solely at your own risk.

Laboratory Testing & Diagnostics

All laboratory tests will be ordered through CLIA-certified laboratories. Like with medical providers, Meadow does not control those providers and is not responsible for processing delays, sample degradation or inconclusive testing results. All laboratory test interpretations provided by Meadow are for informational and clinical support purposes only but may be used by licensed Care Providers.

Pharmacy Fulfillment

All medications are dispensed solely by independent licensed pharmacies including 503A and 503B compounding pharmacies. Compounded medications are not FDA approved and may carry risks regarding stability, potency, or bioavailability. Meadow is not in any way responsible for pharmacy fulfillment.

No Duty to Monitor Communications

By accepting these Terms, you understand that your health care practitioner may send you messages, reports, and emails via the Service regarding the treatment of your condition or in response to your inquiry. We do not and are not responsible for monitoring these messages, reports, and emails for you. You agree that you will not hold us liable for any loss, injury, or claims of any kind resulting from your failure to read these messages or for your failure to comply with any treatment recommendations contained in messages from your health care practitioner.

Risks of Telehealth and Other Consultative Services

If the Care Providers or your independent health care practitioner uses the Service or Healthcare Services to provide advice or treatment to you, they may not have the benefit of information that would be obtained by examining you in person and/or observing your physical condition. Therefore, your health care practitioner may not be aware of facts or information that would affect their opinion of your diagnosis or treatment. We encourage you to discuss these limitations with your health care practitioner if you have concerns. By deciding to engage the Service and Healthcare Services, you acknowledge and agree that you are aware and agree to assume the risk of these limitations. Furthermore, you agree and accept that: (i) any diagnosis you may receive from your health care practitioner through the Service or Healthcare Services is limited and, in some cases, provisional; (ii) any opinions you may receive from your health care practitioner through the Service are not intended to replace a full medical evaluation or an in-person visit with your health care practitioner; (iii) a health care practitioner acting through the Service or Healthcare Services may not have important information that is usually obtained through an in-person physical examination; and (iv) the absence of an in-person physical examination may affect the health care practitioner's ability to diagnose your condition, disease or injury through the Service or Healthcare Services. Other potential risks associated with the use of virtual encounters for advice and treatment include, without limitation, the following:

• Delays in medical evaluation and consultation or treatment due to deficiencies or failures of the equipment or internet connection;
• Failure of security protocols that may lead to a breach of privacy of protected health information; and
• Lack of access to information resulting in adverse health outcomes.

Accounts and Registration

To access most features of the Service and Healthcare Services, you must register for an account. When you register for an account, you will be required to provide us with information about yourself, so that we can verify your identity. If you are a parent or guardian with children who are covered by your health plan and want your children to participate in the Service or Healthcare Services, you will need to register them with our verifiable methods, and after doing so, may be able to access certain limited aspects of the Service on behalf of your child. You agree to provide us with accurate information when you register for an account and to keep your information accurate and up to date at all times. When you register, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you must immediately notify us.

Fees

Meadow Health operates on a direct-pay (cash-pay) basis. We do not bill, accept, or process claims through any health insurance plan, including Medicare, Medicaid, or any other third-party payor. All fees for the Service and Healthcare Services are the sole responsibility of the patient or their authorized representative. You may be required to pay a fee per visit. You are required to pay all fees for your telehealth services upfront at the time of service, including the $30 consultation fee; however, you are not obligated to pay any fees for which another party pays on your behalf.

3.Care Providers Terms and Conditions

Applicability

Only in the event you receive Healthcare Services from the Care Providers, the terms and conditions of this Section 3 apply. This section will govern your receipt of Healthcare Services from physicians and other medical providers from or contracted by the Care Providers.

Consent to Telehealth

You hereby consent to receive medical care from the Care Providers using remote, electronic communications, such as interactive chat, audio, and/or video communications, specifically through your use of the Healthcare Services and the Site, where such medical care may include diagnosis, consultation, treatment, and transfer of electronic medical records and medical data (each instance, a “Visit”). You agree to be treated via a virtual visit with a physician or other medical provider (i.e., not an in-person visit) and understand that there are inherent risks and limitations associated with a virtual visit with a physician or other medical provider, including, but not limited to, risks and limitations arising from such physician's or medical provider's ability, or inability, to comprehensively assess and accurately diagnose illness, injury, disease, or other medical issues using remote, electronic communications.

Location Information

You agree to accurately disclose your location prior to participating in a Visit. The Care Providers will only be permitted to render medical care to you if you are located in a state and jurisdiction in the United States of America in which such Care Providers are licensed to practice medicine.

Access

All existing laws regarding your access to medical information and copies of your medical records apply to your Visit using the Site. Reasonable efforts will be made to eliminate any confidentiality risks associated with your Visit. All existing confidentiality protections under applicable federal and state law apply to information disclosed during your Visit. You understand that there are risks and consequences from a virtual visit with a physician or other medical provider, including, but not limited to, the possibility, that the transmission of your medical information could be disrupted or distorted by technical failures, the transmission of your medical information could be interrupted by unauthorized persons, and/or the electronic storage of your medical information could be accessed by unauthorized persons.

Withdrawal of Consent

You may withhold or withdraw consent to the Visit at any time without affecting your right to future care or treatment.

Pediatric and Minor Medical Care

You, as an adult, may use the Healthcare Services to seek medical care for or on behalf of a Minor (defined as an individual under the age of 18). You may do so under the following circumstances:

1. You are a parent or legal guardian having legal custody of the Minor (or you are a partner or a spouse of a parent or legal guardian having legal custody of the Minor). If at any time, you are no longer authorized to access the Minor's profile, due to court order or for any other reason, you agree to notify the Care Providers immediately;
2. You have your own user account (not the user account of your partner or spouse) and are otherwise eligible to access and use the Site;
3. The Minor has not been emancipated due to circumstances such as marriage, military service, or judicial emancipation;
4. The Minor is not under the care of a government agency (for example in foster or shelter care);
5. At the time that you initiate each Visit for the Minor, you attest that the requirements set forth in subsection (1) above are met; and
6. You remain present during the entirety of each Visit, except where the Minor is age of 12 through 17 and is receiving services that, by law, may be provided confidentially.

You agree that you will not use the Healthcare Services to seek medical care for a Minor except in the circumstances described in this section or otherwise allow a Minor to use your account to seek medical care on their own. The Care Providers reserve the right to cancel or suspend access to the Healthcare Services by you or anyone using the Healthcare Services to seek medical care for a Minor in violation of the terms, conditions, limitations, and restrictions set forth in this Section 3, including, in the case of any Care Providers, the right to promptly end a Visit if the Care Provider reasonably believes that an attempt is being made to use the Service to seek medical care for or on behalf of a Minor in violation of this section or otherwise use the Service in a manner that is improper or potentially harmful to a Minor. The Care Providers reserves the right, and each medical provider shall have the right, to require that a Visit for rendering medical care to a Minor be conducted using video communications.

Fees

Depending on the type of account you have, you may be required to pay a nominal fee per Visit. You are required to pay all fees for your telehealth services upfront at the time of service, including the $30 consultation fee; however, you are not obligated to pay any fees for which another party pays on your behalf.

4.General Payment Terms

Certain features of the Service and Healthcare Services may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable. For payment terms related to other Services, including Healthcare Services, see Section Service-Specific Terms.

Cash-Pay Model; Good Faith Estimate (No Surprises Act)

Meadow operates on a direct-pay (cash-pay) basis. Meadow does not bill, accept, or process claims through any health insurance plan, Medicare, Medicaid, or any other third-party payor. All fees are the sole responsibility of the patient or their authorized representative. Because Meadow is a cash-pay provider and does not bill any health insurance plan, you have the right under the federal No Surprises Act to receive a Good Faith Estimate of expected charges before services are provided. You may request a Good Faith Estimate at any time by contacting us. If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Price

Meadow reserves the right to determine pricing for features of the Service. Meadow may change the fees you have agreed to be charged for any feature of the Service, including additional fees or charges, if Meadow gives you advance notice of changes before they apply.

Third-Party Charges

Additional charges from licensed health care practitioners and/or Meadow's independent third-party clinical and non-clinical services partners may apply. Before you pay any fees to a third party, you will have an opportunity to review and accept the fees that you will be charged by these third parties. Such charges are subject to the applicable third-party's terms and conditions.

Authorization

You authorize Meadow and the Care Providers to charge all sums for the orders that you make or amounts otherwise owed, including all applicable taxes, to any payment method you provide to Meadow for such purpose. If you pay any fees with a credit card, Meadow may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

5.Intellectual Property

Limited License

Subject to your complete and ongoing compliance with these Terms, Meadow grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use object code copies only of any mobile application associated with the Service obtained from a legitimate marketplace (whether installed by you or pre-installed on your mobile device by the device manufacturer) on mobile devices that you own or permissibly control; and (b) access and use the portions of the Service and Healthcare Services purchased by your plan.

License Restrictions

You may not: (a) reproduce, distribute, publicly display, or publicly perform the Service or Healthcare Services; (b) make modifications to the Service or Healthcare Services; or (c) interfere with or circumvent any feature of the Service or Healthcare Services, including any security or access control mechanism. If you are prohibited under applicable law from using the Service or Healthcare Services, you may not use them.

Feedback

You may provide input and suggestions, enhancement requests, recommendations, corrections or other feedback regarding the Service and/or Healthcare Services (“Feedback”). You acknowledge and agree that the Feedback is not Confidential Information, shall become the sole and exclusive property of Meadow and Meadow is entitled to the unrestricted use and dissemination of the same for any purpose, commercial or otherwise, without acknowledgement or compensation to you.

Trademarks

All trademarks, service marks, trade names, logos, domain names, URLs and icons (“Marks”) appearing on the Services and/or the Site, registered or not, are the property of Meadow or their respective owners. Nothing in the Services or the Site grants you any right or license to use any of the Marks without the express written permission of Meadow or the third-party owners of the Marks. Unauthorized use may violate trademark and other laws.

Ownership of Materials

The Service is owned and operated by Meadow and the Healthcare Services are owned and operated by the Care Providers. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service and Healthcare Services (“Materials”) provided by Meadow and/or Care Providers are the property of Meadow or their respective owners and protected by intellectual property and other laws. All Materials included in the Service and Healthcare Services are the property of Meadow, Care Providers and/or their respective third-party licensors. Except as expressly authorized by Meadow or Care Providers, you may not make use of the Materials. Meadow and Care Providers each reserves all rights to the Materials not granted expressly in these Terms.

6.Third-Party Terms

No Meadow Control of Third-Party Content; No Statement as to Accuracy

To the extent that any of the content included in the Service is provided by third-party content providers, health care practitioners, or other Service users, Meadow has no editorial control or responsibility over such content. Therefore, any opinions, statements, products, services, or other information expressed or made available by professionals, third-party suppliers, or users on the Service are those of such professional, third-party suppliers, or users, respectively. Meadow does not represent, warrant, or endorse the accuracy, reliability, applicability, or currency of any opinion, statement or other information provided by any third party, or represent or warrant that your use of the content displayed on the Service or referenced content or service providers will not infringe rights of third parties not owned by or affiliated with Meadow.

Third-Party Services and Linked Websites

Meadow may provide tools through the Service that enable you to export information, including User Content, to your device, third parties (via SMS, email, or file sharing), or directly or indirectly into third-party services (each a “Data Recipient” and collectively, the “Data Recipients”). By using one of these tools, you agree that Meadow may transfer that information to the Data Recipient, and it is doing so at your direction. You acknowledge that no Data Recipient is under Meadow's control, and, to the fullest extent permitted by law, Meadow is not responsible for any Data Recipient's use of your exported information. The Service may also contain links to third-party websites. Linked websites are not under Meadow's control, and Meadow is not responsible for their content.

Third-Party Software

The Service may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third-Party Components”). Although the Service is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.

Third-Party Interactions

Your interactions with entities or individuals accessible on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such entities or individuals. We encourage you to conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party. You are solely responsible for exercising caution, discretion, common sense, and judgment in using the Service and disclosing personal information. You agree that Meadow shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on the Service, or between users and any third party, you understand and agree that Meadow is under no obligation to become involved or in any way assist in the resolution of such dispute. In the event that you have a dispute with one or more other users, you hereby release Meadow, its officers, employees, agents, and successors in interest from claims, demand, and damages (actual or consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or the Service or the features and services therein. If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” Regardless of whether you are a California resident, you waive any claims based on statutes, common law principles, or other applicable laws similar to the substance of California Civil Code Section 1542.

7.Prohibited Conduct

BY USING THE SERVICE AND HEALTHCARE SERVICES, YOU AGREE NOT TO:

• use the Service for any illegal purpose or in violation of any local, state, national, or international law;
• harass, threaten, demean, embarrass, or otherwise harm any other user of the Service or any other person with whom you interact in connection with the Service, including, but not limited to, Care Providers, health care practitioners contacted through the Service and Meadow team members;
• promote, encourage, or engage in defamatory, harassing, abusive, or otherwise objectionable behavior; violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
• interfere with security-related features of the Service or any digital tools, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Service; or (iii) using such tools in any manner that could damage, impair or overburden the Service, interfere with another user's access, or create an impression of sponsorship or endorsement without authorization;
• interfere with the operation of the Service or any user's enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user of the Service; (iii) collecting personal information about another user or third party without consent; or (iv) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
• perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation or identification, accessing any other Service account without permission, or falsifying your age or date of birth;
• sell or otherwise transfer the access to the Service granted under these Terms or any Materials (as defined in the section above titled “Ownership; Proprietary Rights”) or any right or ability to view, access, or use any Materials;
• inaccurately or falsely represent your current location, your demographic location, your address, your medical history, information about your medical condition, or otherwise inaccurately or falsely represent yourself to Meadow, the Care Providers;
• misrepresent your identity or use another person's access credentials to access the Service. Violation of this provision may subject you to civil or criminal penalties;
• initiate or engage in excessive, superfluous, or unsuitable Visits;
• repeatedly terminate or drop off Visits prior to their conclusion;
• repeatedly fail to respond to and comply with the Care Providers' follow-up and treatment plans; or
• attempt to do any of the acts described in this section or assist or permit any person in engaging in any of the acts described in this section.

If Meadow or Care Providers become aware that any person or entity is using the Services or Healthcare Services in violation of this Agreement, including the terms, conditions, limitations, and restrictions set forth in this Section 7, Meadow may prohibit and block or terminate such person's or entity's access and/or use of the Services and/or Healthcare Services.

8.Term, Termination and Modification of the Service

Term

These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and end when terminated.

Termination

If you violate any provision of these Terms, your authorization to access the Service and any applicable Healthcare Services, and these Terms automatically terminate. In addition, Meadow may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service or Healthcare Services, at any time for any reason or no reason, with or without notice. If you lose eligibility for the Service as a result of your coverage under your health plan terminating, Meadow will suspend your access to the Services, and if your eligibility is not reinstated within ten (10) business days, then Meadow will terminate your account. You may terminate your account and these Terms at any time directly in the Meadow web application by navigating towww.meadowbiosciences.comor sending an email tohelp@meadowbiosciences.comwith a request to cancel your account.

Effect of Termination

Upon termination of these Terms: (a) your license rights will terminate, and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Meadow any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and provisions which by their nature involve obligations extending beyond termination of these Terms will survive.

9.Exclusions and Limitations of Liability

Indemnification

To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Meadow and its owners, officers, directors, employees, consultants, affiliates, subsidiaries, contractors, and agents (together, the “Meadow Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or connected with: (a) your unauthorized use of, or misuse of, the Service and Healthcare Services; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; (d) your negligence, intentional misrepresentation, fraud, or intentional misconduct, or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims.

Disclaimers; No Warranties

THE SERVICE, HEALTHCARE SERVICES, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE AND HEALTHCARE SERVICES ARE PROVIDED “AS IS”, “WHERE IS”, “WITH ALL FAULTS”, AND ON AN “AS AVAILABLE” BASIS. MEADOW DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE, HEALTHCARE SERVICES, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE AND HEALTHCARE SERVICES, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. MEADOW DOES NOT WARRANT THAT THE SERVICE, HEALTHCARE SERVICES, OR ANY PORTION OF THE SERVICE OR HEALTHCARE SERVICES, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE OR HEALTHCARE SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND MEADOW DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.

ADVICE AND INFORMATION PROVIDED BY MEADOW IS NOT MEDICAL CARE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE, HEALTHCARE SERVICES, OR MEADOW OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE OR HEALTHCARE SERVICES WILL CREATE ANY WARRANTY REGARDING MEADOW OR ITS SERVICE OR THIRD PARTY HEALTHCARE SERVICES. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE OR HEALTHCARE SERVICES AND YOUR DEALING WITH ANY OTHER SERVICE USER, INCLUDING HEALTH CARE PRACTITIONERS YOU HAVE ACCESS TO THROUGH THE SERVICE OR HEALTHCARE SERVICES. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AND HEALTHCARE SERVICES AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE OR HEALTHCARE SERVICES) OR ANY LOSS OF DATA, INCLUDING USER CONTENT. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, YOU SHOULD CALL YOUR DOCTOR OR DIAL 911 IMMEDIATELY.

THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. Meadow does not disclaim any warranty or other right that Meadow is prohibited from disclaiming under applicable law.

Exclusions and Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL MEADOW BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE, HEALTHCARE SERVICES, OR ANY MATERIALS OR CONTENT ON THE SERVICE OR HEALTHCARE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MEADOW HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF MEADOW TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE, HEALTHCARE SERVICES, OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO MEADOW FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO CLAIM; OR (B) $100.

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10.Dispute Resolution and Arbitration

THIS SECTION 10 OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT.”

Parties

“Company” means Meadow and any governing board, officers, directors, members, shareholders, executive team, employees, managers, agents, and any parent company, subsidiary, or affiliates, any person or entity alleged to be responsible for the Company's activities, and any of their successors or assigns.

“You” or “Patient” shall mean an individual who receives Healthcare Services from a Care Provider, or any individual who has any interaction with the Company and is bound by the terms and conditions. Patient includes the Patient, the Patient's Representative, the Patient's guardian, attorney-in-fact, agent, sponsor, or any person whose claim is derived through or on behalf of the Patient, including any spouse, child, parent, executor, administrator, personal representative, heir, or survivor, as well as anyone entitled to bring a wrongful death claim relating to the Patient. The Patient, if not a signatory, is an intended third-party beneficiary of this arbitration clause and the Terms.

Voluntary Agreement to Arbitration

By accepting the terms of this Arbitration Agreement, You and the Company (collectively, “Parties”) agree that every dispute, claim, or controversy (except those specifically exempted below) arising out of, in connection with or relating to: (i) these Terms and prior versions of these Terms, or concerning the existence, applicability, breach, termination, enforcement, interpretation, scope, waiver, or validity thereof; (ii) the use of the Services or Healthcare Services; and (iii) any dispute to alleged medical malpractice—that is, whether any medical services or Healthcare Services rendered by Company or any affiliated Care Provider were unnecessary, unauthorized, or were improperly, negligently, or incompetently rendered or omitted (collectively, “Disputes”) will be resolved on an individual basis by final and binding arbitration. This Arbitration Agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. To promote efficiency, all claims arising from the same or related transactions must be brought in a single arbitration, unless prohibited by law. The type of award requested (e.g., treble damages, punitive damages or attorneys' fees) shall not affect whether a dispute is subject to arbitration under this Agreement. ANY DISPUTES BETWEEN THE PARTIES WILL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY IN ANY COURT OR PROCEEDING OR TO PARTICIPATE IN A CLASS ACTION.

Federal Arbitration Act Applies

Any arbitration between You and Company will be settled under the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting the Company.

Notice of Arbitration; Process

A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). Company's address for Notice is: Meadow Biosciences, 68 Harrison Ave Ste 605 PMB 929746, Boston, MA 02111-1929. The Notice of Arbitration must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly through informal means, but if the parties do not reach an agreement to do so within 60 days after the Notice of Arbitration is received, You or Company may commence an arbitration proceeding. All arbitration proceedings between the parties will be confidential unless otherwise agreed by the parties in writing. During the arbitration, the amount of any settlement offer made by You or Company must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If any party refuses to participate or otherwise fails to respond to a Demand after proper notice, the arbitrator may proceed ex parte and issue an award.

Selection of Arbitrator

The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding Arbitration Agreement. The arbitrator shall be a retired state or federal judge, or an attorney licensed in any U.S. jurisdiction with at least ten (10) years of experience in consumer, healthcare, privacy or commercial matters. The parties will cooperate in good faith to select an arbitrator; if they cannot agree, the AAA shall appoint a qualified arbitrator. The arbitrator shall have authority to permit motions to dismiss for summary judgment, applying standards consistent with the Federal Rules of Civil Procedure.

Fees and Venue

Each party will pay the fees for its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. In all cases where required by law, the Company will pay the arbitrator's and arbitration fees. If under applicable law the Company is not required to pay all of the arbitrator's and/or arbitration fees, such fee(s) will be apportioned between the Parties in accordance with said applicable law. Any disputes regarding whether the Company is required to pay the arbitrator's and arbitration fees and/or how those fees are to be apportioned between the Parties will be resolved by the arbitrator. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator's ruling on the merits. If the parties cannot otherwise agree on a location for the arbitration, the arbitration shall take place in Delaware.

Class, Collective, and Other Representative Action Waivers (“Class Action Waiver”)

You and the Company mutually agree that by entering into this Arbitration Agreement, both waive their right to have any dispute, claim, or controversy brought, heard or arbitrated as a class, collective, and/or other representative action to the maximum extent permitted by law, and an arbitrator will not have any authority to hear or arbitrate any such class, collective, or other representative action. You also waive your right to receive notice of any class, collective, or other representative action that may be filed. Notwithstanding any other clause contained in this Arbitration Agreement or the AAA Consumer Rules, as defined above and incorporated herein by reference, any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. IF A COURT DETERMINES THAT THIS CLASS ACTION WAIVER IS UNENFORCEABLE WITH RESPECT TO ANY PARTICULAR CLAIM OR REQUEST FOR RELIEF, THEN THAT CLAIM OR REQUEST FOR RELIEF (AND ONLY THAT CLAIM OR RELIEF) MUST BE LITIGATED IN A CIVIL COURT OF COMPETENT JURISDICTION, AND ANY REMAINING CLAIMS SHALL BE RESOLVED IN ARBITRATION. THIS CLASS ACTION WAIVER IS AN ESSENTIAL PART OF THIS ARBITRATION AGREEMENT AND CANNOT BE SEVERED EXCEPT AS PROVIDED ABOVE.

Modifications to this Arbitration Provision

If Meadow makes any future change to this arbitration provision, other than a change to Meadow's address for Notice of Arbitration, you may reject the change by sending us written notice within 30 days of the change to Meadow's address for Notice of Arbitration.

Mass Arbitration

To the extent permitted by applicable law, to increase efficiency of resolution, if 25 or more similar arbitration demands are filed by or with the same law firm, organization, or coordinated group of attorneys against Company, the Parties agree that such demands shall be administered in batches of up to 100 claims per batch. Each batch shall be treated as a single case for purposes of administrative and filing fees, and a single arbitrator shall be assigned to each batch. The Parties shall cooperate in good faith with the arbitration provider to implement this batching process. Any dispute regarding the application of this provision shall be decided by a single arbitrator. Notwithstanding anything to the contrary, batch arbitrations shall take place in Delaware.

Exceptions

Nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through an applicable federal, state, or local agency if that enforcement action is available through such agency; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to address an intellectual property infringement claim. Notwithstanding the foregoing, any statutory or administrative agency claims that may not be subject to mandatory arbitration under applicable law shall proceed in such forum.

Opt-Out

If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this section within 30 days after the date that you agree to these Terms by sending a letter to Meadow Biosciences, 68 Harrison Ave Ste 605 PMB 929746, Boston, MA 02111-1929 that specifies: your full legal name, the email address associated with your account on the Service, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once Meadow receives your Opt-Out Notice, this section will be void and any action arising out of these Terms will be resolved as set forth in the section below labeled “Miscellaneous.” The remaining provisions of these Terms will not be affected by your Opt-Out Notice. You may also submit your Opt-Out Notice by certified mail or nationally recognized overnight courier; email alone is not sufficient. Should you not opt out of this Arbitration Agreement and Class Action Waiver within the 30-day period, You and Company shall be bound by the terms of this Arbitration Agreement and Class Action Waiver. You have the right to consult with counsel of your choice concerning this Arbitration Agreement and Class Action Waiver.

Severability

The Parties agree that the only essential term to this Agreement is the agreement and willingness of both parties to arbitrate. Accordingly, if any provision of this Agreement is determined to be invalid or unenforceable, in whole or in part, the remaining provisions shall remain in full force and effect.

Survival

THIS DISPUTE RESOLUTION AND ARBITRATION SECTION WILL SURVIVE TERMINATION OF THESE TERMS AND YOUR RELATIONSHIP WITH COMPANY.

11.Miscellaneous

General Terms

These Terms and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Meadow regarding your use of the Service and Healthcare Services. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise. The failure to require performance of any provision in any one instance will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, in any one instance be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word “including” means “including but not limited to”. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.

Governing Law

These Terms are governed by the laws of the State of Delaware without regard to conflict of law principles. You and Meadow submit to the personal and exclusive jurisdiction of the state courts and federal courts located within New Castle County, Delaware for resolution of any lawsuit or court proceeding permitted under these Terms.

Additional Terms

Your use of the Service and Healthcare Services is subject to all additional terms, policies, rules, or guidelines applicable to the Service, Healthcare Services, or certain features of the Service or Healthcare Services that we may post on or link to from the Service or Healthcare Services (the “Additional Terms”). All Additional Terms are incorporated into these Terms by this reference.

Consent to Electronic Communications

By using the Service or Healthcare Services, you consent to receiving certain electronic communications from us and agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

Notice to California Residents

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

No Support

We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.

International Use

The Service and Healthcare Services are only intended for visitors located within the United States. We make no representation that the Service or Healthcare Services are appropriate or available for use outside of the United States. Access to the Service and Healthcare Services from countries or territories or by individuals where such access is illegal is prohibited.

Minimum System Requirements

The Service, including any digital tools made available through the Service, is designed to operate on a variety of mobile devices and operating systems. However, the Service may not be compatible with all devices or operating systems, particularly older or outdated systems. You are responsible for ensuring your device and operating system remain up to date. Meadow and its affiliates shall have no responsibility or liability for any non-compatibility, loss of functionality, or degraded performance that results from your device or operating system.

Research Participation

Some services may involve optional research components. Participation is voluntary and governed by separate consent forms. De‑identified data may be used for analytics, quality improvement, or research.

Research Contact Consent

By creating an account or using the Services, you agree that Meadow may contact you in the future regarding opportunities to participate in voluntary research studies, surveys, registries, chart reviews of de-identified data, or observational research related to health, diagnostics, treatments, or care delivery.

You understand that:

• Participation in any research is entirely voluntary
• You may decline or withdraw at any time
• Declining research participation will not affect your access to care or services

You may opt out of research-related communications at any time by contacting Meadow or updating your communication preferences.

De-Identified Data Use

Meadow may use, analyze, and share de-identified information derived from your use of the Services for purposes including but not limited to:

• Scientific research
• Quality improvement
• Health outcomes analysis
• Algorithm and product development
• Publication in peer-reviewed journals
• Presentation at scientific or medical conferences

De-identified data means information that does not reasonably identify you and is processed in accordance with applicable privacy laws, including HIPAA de-identification standards.

Such data may be used indefinitely and may be shared with academic institutions, research organizations, and commercial partners, provided it remains de-identified.

Meadow may maintain a voluntary research registry using de-identified data to support longitudinal research efforts and chart reviews. Separate consent may be obtained where required by law or an Institutional Review Board (IRB).

Contact Information

If you have any questions, comments, or concerns about our Terms, please email us at help@meadowbiosciences.com; or write to us at Meadow Biosciences, 68 Harrison Ave Ste 605 PMB 929746, Boston, MA 02111-1929 Attention: Terms of Service Inquiries.