Meadow Health Refund Policy

Meadow Health operates on a subscription‑based membership model.

Medical consultations (initial evaluations, follow‑ups, care plan visits) are professional healthcare services provided by licensed clinicians.

• Completed consultations are non‑refundable.
• If you cancel a scheduled appointment at least 24 hours in advance, you may reschedule at no charge.
• Missed appointments or cancellations within 24 hours may be subject to a cancellation fee.

Because clinician time is reserved specifically for your child, we cannot issue refunds for completed or missed visits.

Prescriptions ordered through Meadow Health may be fulfilled by a licensed partner pharmacy. Due to federal and state pharmacy regulations:

• Prescription medications cannot be returned or refunded once dispensed.
• This includes compounded medications.
• If a pharmacy error occurs, please contact us immediately so we can coordinate a resolution with the dispensing pharmacy.

If a prescription has not yet been processed or shipped, we may be able to cancel it. Please contact support as soon as possible.

If Meadow Health facilitates laboratory testing:

• Lab fees are non‑refundable once the lab order has been processed.
• If a test has not yet been performed, please contact support immediately to determine cancellation eligibility.
• Refund eligibility for laboratory services may depend on the lab provider's policies.

If you believe you were charged in error:

• Please contact us within 7 days of the charge.
• We will investigate and issue refunds promptly for verified billing mistakes.

We understand that families may experience unforeseen situations. Refund requests outside this policy may be reviewed on a case‑by‑case basis at Meadow Health's discretion.

To cancel your membership or request billing assistance:

Email: help@meadowbiosciences.com
Subject Line: Cancellation or Billing Inquiry

Please include:

• Parent/Guardian name
• Child's name
• Email used to enroll
• Description of request

Cancellations must be submitted prior to the next billing cycle to avoid renewal charges.

Healthcare outcomes vary by individual. Meadow Health provides evidence‑based medical care but does not guarantee specific clinical results. Fees are for professional services rendered, not guaranteed outcomes.

If you have concerns, please contact us first. We are committed to resolving issues promptly and professionally.